24/7 Support

24/7 SUPPORT—

Business travel centered
around you


As a leader in corporate travel, we’re committed to meeting the needs of you and your travelers. We are ready to assist wherever your travels take you and support your travelers' needs. We're available 24 hours a day, seven days a week, with live agent support and a self-service portal, SalesLink. Please visit our Contact Us webpage to learn more about our specialty desks and hours. Experience what it’s like to have an unparalleled level of support for you and your travelers.


Executive Connections Desk
Our Executive Connections Desk (ECD) offers an unmatched level of service to our corporate customers in the U.S. and Canada. Give ECD your corporate identifier or CART number to be provided with our best customer service with the fastest resolution.


SalesLink
Our industry-leading online service portal provides fast and easy self-service options for your travel agency/booking provided to assist with common service requests, such as assistance with schedule changes, name corrections, travel notices, and customer uncheck for travelers 24/7. Additionally, real-time reporting is to see services performed, thus eliminating the need to contact Sales Support.

To learn more, please visit saleslink.aa.com


Preferred seat access
As a corporate customer, you and your travelers enjoy complimentary Preferred seats on aa.com and the mobile app.