1What types of itineraries can be booked?
American’s NDC supports both simple and complex itineraries including one-way, roundtrip, Multi City/open jaw, codeshare, and interline (for carriers that have activated American’s NDC solution, including nearly all oneworld® carriers).
2What currencies are supported?
American’s NDC supports all major currencies and Points-of-Sale. If a particular currency is not supported, the default is USD.
3Can Name Changes be performed?
Yes, Name Changes are supported any time prior to ticket issuance or 24 hours prior to flight departure for ticketed PNRs.
4Does American's NDC API support exchanging an EDIFACT ticket for a NDC Order?
Yes. American recently announced, in partnership with our NDC provider Accelya, that we've enhanced our offering to allow this type of exchange.
5Are commissions supported?
Yes, commissions are supported on American tickets issued via NDC-enabled channels. This functionality is dependent on technology partners.
6Are group bookings supported?
The creation of group PNRs is not supported.
7Are frequent flyer numbers supported?
Yes, frequent flyer numbers are supported.
8How do Schedule Change Notifications and re-accommodation work?
American’s NDC solution was designed for the complex travel agency use case in mind, and has 899 queues available for use, 100 of which are dedicated to airline change notifications including schedule changes and re-accommodation.
9What are the ARC and/or BSP guidelines for voiding a ticket?
ARC: Void must be performed by 11:59 p.m. local time one business day following the date of issue. If a transaction is issued on a Friday, Saturday or Sunday, it must be voided by 11:59 p.m. local time on Monday, unless this date is a holiday, void has to be performed by 11:59 p.m. local time on Tuesday.
BSP: Void must be performed by 11:59 p.m. local time on the same date of issuance.