Alison Taylor, Chief Customer Officer for American, provides an update on how we are upgrading our Clean Commitment. In the video, Alison discusses our efforts to seek accreditation for our cleaning and disinfecting protocols and shares more on upcoming efforts to care for travelers through every touch point.

CORONAVIRUS (COVID-19)—

Your safety and well-being are our top priority


We’re committed to your safety and well-being while connecting you to the places that matter most. Every aspect of the travel journey has been reviewed and modified to keep you and our team members safe while maintaining the level of service and support you’ve come to expect from American. See how we're delivering on this commitment throughout every touchpoint of your journey.


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As people start to go places again – to reconnect with colleagues, business opportunities and loved ones, we've been hard at work making sure you feel confident every step of the way.